Northern Rivers NSW
Homesmith handles repair and maintenance work for Airbnb and holiday rentals in Byron Bay, Lennox Head, Ballina and Bangalow. Changeover repairs, furniture builds and guest damage are handled to a lockbox, inside whatever window the calendar allows.
We work to the calendar. Tell us the window and we fit the visit inside it.
Send the job list and we tell you how many days it looks like. Time left over goes to whatever else you point at.
Booked as a day. We work to keys and lockboxes between guests.
12 month workmanship guarantee · Fully insured · The place left cleaner than when we arrived
Detail
Changeover repairs come first: the things the cleaner reports on Sunday that need to be right before Friday.
For long term rentals it is the same work on a slower clock. Pre inspection tidy ups, end of lease repairs, and the maintenance that stops a tenant complaint becoming a bond dispute.
Pricing is $420 + GST for a half day or $760 + GST for a full day, for one smith, the same price as everywhere else on the site. Send the list for the property and we will tell you how many days it looks like.
The booking is a block of our time, so there is no charge per item to reconcile later. Where the list for a property comes up short, we spend the rest of the block on the things guests will notice next.
Materials and fixings are charged at cost. We can invoice monthly across several properties and itemise by address, and managers with a few properties should get in touch about a standing arrangement.
Access is the usual sticking point and it is the easy part. Lockbox, key safe, smart lock code, or a key left with the cleaner. We do not need anybody on site.
Photos go back to you as the work is done, so an owner in Sydney or Melbourne can see what happened. If we find something that will become a problem in a month, you get told while it is still a small repair.
Floors get covered before the tools come in, even on a fast changeover, and walls are scanned before a bracket or a screw goes into them. Work is scheduled around the booking calendar, including the tight ones. A checkout at ten and a check in at three is a workable window for most changeover jobs, and we will tell you plainly when it is not.
Every job carries a 12 month workmanship guarantee. If a shelf, bracket or repair we did at a rental property lets go inside the year, we come back and sort it.
Where we work
We cover Byron Bay, Bangalow, Lennox Head, Alstonville, Ballina, within roughly a 50km radius of Byron Bay. Same prices everywhere, no call out fee.
Common questions
Yes, and that is how most changeover jobs run. Send the list on the morning of the checkout and we work inside the window, usually just after the cleaners. If a job needs longer than the gap allows, we tell you at the quote.
Regularly, across both holiday letting and long term rentals. We take instructions and access details directly from the manager, send photo reports back, and invoice monthly by property. If the owner needs to approve spend above a threshold, tell us the number and we will work to it.
That is between you and the platform. What we can do is document it: photos before and after, a plain description of what was broken and what it cost, on an itemised invoice. That is usually what a claim needs.
Urgent guest facing problems get priority across Byron Bay, Lennox Head and Ballina. Anything involving water, power or gas needs a licensed trade, and we will say so straight away.
They can call and describe the problem, which is faster and more accurate than it reaching us third hand. The quote goes back to you rather than to them, and nothing starts until the owner or the manager approves it. You keep the decision and the invoice.
Send the list and we will tell you whether it is a half day or how many days it looks like, from $420 + GST for a half day or $760 + GST for a full day, for one smith, fixed before we start. If there is time left over, we keep working down whatever else is on your list.
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